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Privacy Policy

Effective date: 15th January 2024
Next Review Date: December 2025

www.gingerbucks.co.uk (the “Site”) is owned and operated by Ginger Bucks Ltd. Ginger Bucks Ltd is the data controller and can be contacted at:

 

Email: nicolelonsdale@gingerbucks.co.uk
Mobile: 07596874680
ICO Registration: ZB568836
Company Registration:

 

Purpose:
The purpose of this privacy policy (this “Privacy Policy”) is to inform clients and potential clients of our website of the following:

  1. The personal data we will collect.

  2. Use of collected data.

  3. Who has access to the data collected; and

  4. The rights of website users

This Privacy Policy applies in addition to the terms and conditions of our website.

 

UK GDPR:
For clients in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the UK General Data Protection Regulation (The “UK GDPR”). For users in the United Kingdom, we adhere to the UK GDPR as enshrined in the Data Protection Act 2018.

 

Consent:
By using Ginger Bucks Ltd services, clients/ potential clients agree that they consent to:

 

  1. The conditions set out in this Privacy Policy.

 

When the legal basis for us processing your data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will make the processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by Contacting Nicole Lonsdale.

 

Legal Basis for Processing:
Ginger Bucks Ltd collect and process personal data about clients in the UK only when we have a legal basis for doing so and under the UK GDPR.

 

We rely on the following legal basis to collect and process the personal data of clients in the UK.

  1. Clients have provided their consent to the processing of their data for one or more specific purposes.

  2. Clients are aware that the information will be processed so that Ginger Bucks Ltd can deliver an effective and compliant service.

  3. Clients are aware that we have a legitimate reason to contact them/ business/ company enquiring about our services.

  4. Clients are aware that the information provided will not be used unlawfully.

  5. Clients are aware that Ginger Bucks Ltd will review their legitimate interest if we have made NO progress.


Personal Data We Collect:
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Should you the Client choose to proceed with our services we would then request additional information.


The additional information requested will be.

  • Photo ID

  • Proof of Address

 

This information will allow us to meet the requirements of our Regulatory Authorities, without the information we will not be able to proceed.

 

Data Collected Automatically:
When you visit or use our website, we may automatically collect and store the following information.

 

  1. IP address; and

  2. Location

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This information will monitor the performance of the website and identify whether we need to improve the functionality of the website.


Data Collected in a Non-Automatic Way:
We may also collect the following data when you perform certain functions on the Ginger Bucks’s website:

 

  1. First and last name.

  2. Email address; and

  3. Phone Number

 

This data may be collected by using the Ginger Buck’s website, following methods:

  1. Submitting contact form

  2. Joining a mailing list


How We Use Personal Data:
Data collected on our website will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose in this Privacy Policy.


The data we collect automatically is used for the following purposes:
1. Statistics
2. Functionality


The data we collect when the client performs certain tasks may be used for the following purposes:
1. Communication
2. Marketing

 

Who We Share Personal Data With:

 

Employees
We may disclose user data to any member of our team who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


External Parties

  • HMRC

  • Inland Revenue

  • VAT Auditors / Inspectors

  • AML (Anti Money Laundering Agents)

  • Debt Collection Agencies

  • IT Company

  • Xero / Dex Software

  • Visa – Go Cardless

 

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

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  1. If the law requires it.

  2. If it is required for any legal proceeding.

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company if we seek to sell the company (you will be notified within 30 days).


If you follow hyperlinks from our website to another website, please note we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data
Client data will be stored for ten years. You will be notified if your data is kept longer than this period.


Ginger Bucks Ltd have a secure system in place to store client information in the cloud. However, we make it our duty to operate without the use of paper files so electronic notes are encouraged.


The data retention will vary due to the nature of the work performed as an accountancy practice, for example, if the information is required for court proceedings. This would require Ginger Bucks to store the information longer.


Enquiries that we have, whereby we have a name, telephone number and email address only, we will delete the information within 12 months as they no longer wish to use our services.


How We Protect Your Data:
All data is only accessible to our management team and/or employees. Our employees and external parties are bound by strict confidentiality agreements.
While we take all reasonable precautions to ensure that client data is secure and that clients are protected, we will always minimise the risk of harm.

 

Your Rights as a Client.


Under GDPR, you have the following rights.


Your data protection rights.


Under data protection law, you have rights including:

 

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your data in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


How to Access, Modify, Delete, or Challenge the Data Collected:
If you would like to know if we have collected your data, how we have used your data, if we disclosed your data and to whom we disclosed your data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under UK GDPR, please contact our data protection officer here:


Nicole Lonsdale
Email: nicolelonsdale@gingerbucks.co.uk
Mobile: 07596874680

Modifications:
This Privacy Policy may be amended from time to time to maintain compliance with UK law and to reflect any changes to our data collection process. When we amend this Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify clients by email of changes to this Privacy Policy.


Complaints:
If you have any complaints about how we process your data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern satisfactorily you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can complain to a supervisory authority by contacting the Information Commissioner’s Office in the UK.

 

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113

Contact Information:
If you have any questions, concerns, or complaints, you can contact our data protection officer, Nicole Lonsdale, at:


Email: nicolelonsdale@gingerbucks.co.uk
Mobile: 07596875680
 

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